Account Management



We are pleased to announce, the new cross-tool settings page in the administration tab.  In this tab you now have the ability to tie the link shortener to your profile, adjust your language settings and even enable Google Analytics tracking, all through your dashboard.  


What is a Profile?

A profile is the container for analytics and server-side settings.  The most common practice is to have one profile per site so that the dashboard can represent the sharing activities occurring on individual sites. When users share your site content, those records go into a profile. Each profile has its own unique publisher key that is connected to a particular statistics report.

What is a Publisher Key?

The publisher key is the unique identifier for each profile and it's how we know where to attribute the collective data to your individual report.   

Using Multiple Profiles

Each profile has its own reports, statistics and analytics. This is useful for individuals or teams that wish to separate their data, or limit who can view or manage different and specific profiles.

Create a New Profile

Creating new profiles is quick and easy:

Step 1: Access your Account and go to "Administration", the "Add Profile" button is in the upper right hand side.

Step 2: Enter a name for your new profile and decide whether you would like to receive alerts for viral content.


Step 3: Your new profile is created and a new publisher key has been assigned to it.

Managing Users

As an account admin, you have the ability to add or remove users on a per profile basis. Users will only be able to see profiles that they have been added to.  

Add User

Step 1: Go to "User Management" under the profile you wish to add users to and click "Add User" in the upper right hand corner.

Step 2: Enter the email address of the user you wish to add and select the role this user should have. Existing email accounts will get added immediately; new users are sent a registration email. 

Remove Profile from User account

You can always unlink a profile from your account. In order to regain access to unlinked profile, you must be added by a current admin on that profile, or contact for assistance.


Using a Vanity Domain and/or Third Party Shortening Service


When shares a piece of content, you may have already seen our link shortening technology in action.

For shares specifically to Twitter we automatically use the URL Shortener to shrink the link of the webpage being shared. 

Here is an example of what a share to Twitter from a Sharing Tool looks like below:

Image1_Regular Shortened

You can actually customize shares to Twitter, Linkedin, AOL Life Stream, Viadeo, and Kaixin from the Sharing Tool to show your own vanity domain in place of our "" domain.

How to Setup

1.) You have a vanity domain shortener powered by

First login to your URL Shortener Dashboard. Create a new campaign and set your vanity domain to be enabled on this one. Save the API Key from this campaign for further instructions.

Note that no short link URLs show up here, instead, you will see all links aggregated into the linked campaign's stats.

Now navigate to the Sharing Platform Dashboard:

  • Simply login to your Sharing Platform Dashboard
  • Click on "Administration" at the top
  • Click on Cross-tool Settings to edit your desired widget profile:


Now select the Shortening System from the drop down:


Enter your API Key into the box that appears:


2.) You do not have a vanity domain, or you are not using one with URL Shortener:

Please contact us at and we can help set up your URL account with a vanity domain and enable it to work through your widget.


3.) You have a third party campaign or third party powered vanity domian

Currently only supports and for third party use of the Shortening System. Login to your or account and locate your campaign API Key. Use this key after selecting the appropriate System from the drop down menu.

If your are using the Bitly API, you will need your Oauth Access Token, which you can find here when logged in to bitly:


Change Your Widget Language 

The Widget is set up to automatically detect the language of the site it is placed on, but if you would like to manually set your language you can do so in the Cross-tool Settings.  Simply click on the drop down menu under languages and select the language you would like.  


Track Events with Google Analytics

Your options for setting up Google Analytics with are also in the Cross-tools Settings.  This section by default is set to disable, but you are able to add event tracking or social events by clicking on the toggle next to each setting.  

After you have selected your tracking setting you can set the tracking ID to the first one encountered on the page, or if you have multiple IDs you can manually specify which one or ones you want to use.  

If you have any questions you can reach out to



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